Qualification
Qualifying the request: surfaces, catches, owners
For CIO, IP, legal and brand roles, the request form works best from a concrete account of current coverage rather than a generic brief. It should name which surfaces are watched, where the gap is and who acts on each catch. With that, dotNice can separate a one-off coverage map from a standing watch programme, a domain-monitoring build or a marketplace-and-app watch — and recommend which surface to close first.
The review is most valuable when the buyer can describe the current shape: whether only the register is watched, whether domains are covered, whether catches are actioned. A request is qualified when it states the surfaces, the catches and the owners. The output is a scoped coverage model — a surface with what it catches and an owner — not a service catalogue.
The cost of partial coverage belongs in the same record. An unwatched surface means the next conflict lands where no one looked. Quantifying that — the blind surface, the unactioned catch, the slow response — is what moves trademark monitoring from a backlog item to a funded decision with an owner and a cadence.